Right of withdrawal You can change or return products that you have purchased online from our store. This feature presupposes that the returned products reach us in the original condition in which you received them, that they will not have any indication that they have been used, that the sales document will be included and that the change will be made within 14 days.
In order for the return to be acceptable, it must be checked and approved in accordance with the above.
You can return the products either by visiting our physical store (Patriarchou Ioakim 20, Athens 106 75) or by sending them to us (at your own expense). Once we receive them and confirm their good condition, we will send you the products with which you wish to replace the original ones or if you wish, a refund will be made through the payment method you have used.
In case of new shipment after the change, there will be normally a shipping charge.
Receipt of wrong product In case of our mistake, the return is accepted if you notify us within a period of 3 working days. We fully undertake the replacement of the wrong product with the correct one with all shipping costs.
